Meta CEO Mark Zuckerberg on stage at the company’s F8 developer conference in 2019. Image: Anthony Quintano / Wikimedia Commons, CC BY 2.0, cropped
Meta is going after the business market with its AI, taking on Microsoft, Google, OpenAI and Anthropic for company contracts. Mark Zuckerberg announced the Meta Enterprise Platform on Monday and hired MongoDB’s chief executive, CJ Desai, to run it.
What Meta is selling
The platform bundles the AI tools Meta has built over the past few months into one offer for companies. To start with, that means the Muse agent, the Muse API for developers, the coding agent Muse Code and Meta Business Agent, which already handles customer messages on WhatsApp and Messenger, plus other tools Meta didn’t list in detail.
Meta didn’t give prices, launch dates, which countries it will be available in or any named customers. It is pitching its models, its agents, its huge data centres and “years of working closely with many businesses” through its ad business as the reasons companies should pick it over rivals that have been selling AI to businesses for longer.
“The next major pillar of our business”
Zuckerberg framed the move as more than a side project, calling the platform “the next major pillar of our business, to help businesses use AI to grow and transform in new ways.” He opened his announcement with Meta’s usual big claim:
Superintelligence will create significant new opportunities for all people and businesses.
Mark Zuckerberg, founder and CEO, Meta
Calling it a pillar puts enterprise AI alongside Meta’s apps and advertising as a core part of the company, rather than an extra. Meta has spent tens of billions of dollars on AI data centres, and investors have been asking how it will earn that money back. The Wall Street Journal described the platform as Meta seeking a payoff from that spending.
Meta poached a CEO to run it
Desai becomes Meta’s Chief Enterprise Platform Officer, reporting directly to Zuckerberg. He ran MongoDB, the database company, and before that led product and engineering at Cloudflare and spent nearly eight years at ServiceNow, ending as its president and chief operating officer. In Meta’s announcement, he said AI “will fundamentally redefine how organizations of all sizes innovate, grow, serve customers, and run business operations,” and promised security and privacy would be built in.
His exit was abrupt. MongoDB said on Monday that Desai had stepped down with immediate effect and that his predecessor, Dev Ittycheria, who led the company from 2014 to 2025, would return as interim CEO. MongoDB’s shares fell about 15% on the news, Investing.com reports.
A trust problem to solve first
Meta’s pitch to businesses will depend on whether companies trust it with their data. Muse has had a rough first week: this weekend a user said the agent gave a stranger his home address and set up a pickup without asking him. Desai’s emphasis on security and privacy suggests Meta knows that’s the question buyers will ask first.
Why it matters
Business customers are where the money is in AI, and OpenAI, Anthropic, Microsoft and Google have a head start. By making enterprise a “major pillar” and hiring an experienced enterprise-software chief to run it, Meta is signalling it wants a real share of that market, not just consumer chatbots.
Sources: Meta (primary), MongoDB, The Wall Street Journal, Investing.com.
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